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Let’s be grateful for the people who got us there. Those title agents that you’re working with. Those mortgage brokers or the real estate agents you’re working with. Let’s show that gratitude…
Trevor Mauch
Real estate is one of the least trusted industries — why is that?
Now ask yourself… “How many of your last deals would you feel like following up with and taking to dinner or grabbing a drink, those clients?” If you’re like most wholesalers and flippers, your business is about the numbers. Investors treat it as a one-and-done too often. Most don’t believe they can be tight with the client after the deal has closed.
I’m returning from one of, if not the Nation’s top REI Mastermind events for wholesalers and flippers called Collective Genius. These guys are big-time. 500-600 flips per year, and some with over 4000 multi-family units.
What’s one of the main differences between the one-and-done investor and one that flips 500 properties annually? The willingness to build and continue a relationship… after the transaction.
What can you do to change your clients’ churn and burn mindset? Find out. Or check out our Collective Genius Review on another episode of the CarrotCast.
Be sure to check out past CarrotCast episodes at carrotcast.com
Listen to the Podcast
On this episode of the CarrotCast, Trevor dives into what he learned at the Collective Genius Mastermind, showing clients that you care and that they’re not just another comma.
3:10 – What is Collective Genius, and why it’s one of the Nation’s top REI Masterminds?
5:30 – Do you know the common problem within the real estate industry? Trevor spells it out.
7:20 – Why real estate is one of the least trusted industries.
9:50 – How can you change the mindset of what people expect from either a real estate investor or an agent, and what can you do to elevate positive change?
14:15 – How to be grateful and don’t limit your beliefs.
16:35 – How your marketing can attract the wrong type of client and how to fix it.
20:20 – Create a set of core values and bake them into our life. And… how to have fun!
23:50 – Take the Challenge: Avoid preconceived notions about the real estate industry. Shine through with humanity and show clients they’re working with real people.
I really enjoyed this podcast many many thanks! 👍
Sweet! Glad you liked it Jermon! Getting feedback like this is awesome. Go crush it!
Thank you for this! It was a wonderful podcast to listen to! You mention not to dance around the transparency of how investors get our offers. That it builds trust to get the skeleton out of the closet with the fact that we are making money off sellers and buyers. I completely agree! So how do you do this? What specifically do you say and do to address it in a “humane” way?
Thanks Cari!
Yep, transparency always builds trust and there’s very little of it in the real estate investing industry.
There are a few ways…
– Show your exact process on how you value a house (could be a video, a “our process”, a testimonial w/ a client who said you valued their home fairly, etc.
– Show how you make money. People want to see that they’re being treated fairly. Most are ok w/ you making money… what they aren’t ok with is not knowing how much you’re making or how you’re making it. With an agent it’s easy and clean… they know the agent is making X% of the sale price. It’s easier to swallow vs. things looking “dark and shadowy”
– Come out and be clear that you’re providing a service that you are paid to provide… you just get paid after you buy it, add value to the house, and sell it (or if you’re wholesaling I’d spell out the process that you work with house renovators who will fix it up and resell it, etc.).
Anytime we’re afraid our clients will know about a certain part of our business model… that’s a red flag in my mind that we’re probably running our business scared that our “secrets” will get out and if they do our clients won’t want to work with us. If we ever get into that mode of thinking… we either need to change our business model to one we feel great about shouting from the rooftops… or we just need to get over that fear and realize your clients will appreciate knowing the ins and outs and it’ll add credibility to the mix.