A Year End Review – Wow, You Made 2015 An Amazing Year!
Wow, 2015 flew by. It’s amazing how fast the years go by… yet how much you can accomplish in those 12 months when you get clear, get focused on your “big pumpkins” and have a mission that means something to you and your customers a core level. I thought it would be pretty cool to do a quick review of some of the cool things that both YOU… our Carrot community… and us… Carrot the company were able to accomplish together this year. All in all, 2015 was a banner year for our Carrot members and an amazing year of growth for our team and company because we focused so much on the one thing that matters… helping YOU get what you want out of life more easily and more effectively with our tools, software, training, and support. So what happened in 2015? Let’s dive into some cool stuff in this quick post! Carrot Members Are Crushing It With Leads! You guys were a force to be reckoned with in 2015. With over 20,000 leads per month coming in (when you count phone call leads… which we can’t track in Google Analytics currently) you’re pulling in more PPC, SEO, and social media online leads as a collective group than any other real estate investor lead generation platform… by far. Keep crushing it! We’ll help you get there. 375 “Doses Of Awesomeness” Sent In! At Carrot, hearing back from our clients is like fuel for us. So much so that we created an internal tool for our team members called the “Thread of Awesomeness” where our team members add the great things that Carrot clients send in to us on a daily basis. Here is a very small snapshot of some of the messages Carrot clients have sent us recently. Over 6,600 Live Chats + 17,215 Help Tickets Solved! You guys were busy! And so were we! Our team helped our Carrot members through the tough spots in 2015 in a big way. We process hundreds of tickets and live chats per week and we’re humbled by the ratings you gave our team during your interactions with us. We work our butts off so you can spend less time working with our software and more time closing deals. Soon you’ll be introduced to our newest addition to the Carrot Customer Success team in January… keep an eye out! We LOVE Chatting With Our Customers. Keep It Coming In 2016! Or, Send Us An Email And Our Customer Success Team Will Dominate That Too! :-) Never Stop Improving Another Core Value of ours is “constant never-ending improvement“… and both our customers and us as a company sure did live that one. In addition to the dozens of features we released in 2016 to help our clients spend less time hassling with tech and marketing issues and to pull in more leads… and dozens of split tests we ran on sites to increase the conversion rates of your websites (to much higher than the industry average)… our members relentlessly showed up to our weekly LIVE Coaching Calls, asked us questions, and helped us find the best ways to help you improve. Keep it up in 2016! We have some amazing new features and additions coming your way! We Helped Your Conversion Rates Improve Even More In 2015! There are some really cool innovations coming out in Q1 of 2016 based on our continual conversion rate optimization team. It’s this dedication to performance and ROI that has helped you pull in so many leads in 2016 (especially on mobile devices!) 46 LIVE Coaching Calls In The Books … Continued