Frequently Asked Questions: New Carrot Customers

Considering switching to Carrot’s real estate marketing platform to attract, convert, and close more deals?

Check out some of the more common questions people ask us about the Carrot website platform:

CTR, SEO, “Evergreen Marketing”… What do all these words mean?
You may hear some marketing terms that we use at Carrot that may seem unfamiliar to you. Here is a list of the most common terms we use to talk about our website platform and what they mean: Carrot’s Glossary of Common Terms

Do I need a website address before I get started?
Nope. You don’t. You can actually buy a website address (domain name) during our setup process if you don’t already have one… or you can always add a website address anytime in the future. So, don’t let that stop you. But, if you do already have your own domain names, awesome! You’re all set. Learn more about attaching a custom domain

Can I move my website addresses to Carrot?
If you’re moving over from another website system (yay!) just input the website addresses you want us to set up sites for, then we’ll give you the instructions you’ll need to change the settings for your domain name so they point to your brand new Carrot websites. Easy peasy. Learn more about moving to Carrot

Do you search engine optimize my website for me?
Carrot’s website platform is optimized for SEO performance, and our SEO tools help you increase your visibility in search engines even further. Many of our customers get ranked for popular searches in their local area rather quickly, but the biggest SEO wins our customers experience often come 6-12 months after launching their Carrot site. To achieve great long-term SEO results, you should continue your on-page SEO processes and building backlinks even after your site is set up. The best way to climb the Google rankings is to follow what we teach you for free in our Evergreen Marketing Strategy. If you’d rather outsource the ongoing SEO work, we also have “done for you” SEO services provided by trusted vendors in our Carrot Marketplace.

Do you help drive traffic and leads to our websites for us?
No. Your new Carrot websites will be optimized to help you get an edge in the search engines and to convert your traffic into leads… but you’ll have to do the work to actually let people know about your website. We show you how in our free trainings on Evergreen Marketing, including our Help Center, YouTube channel, and Facebook community. Plus, we have vendors we recommend who can help you with this as well.

Is there a set-up fee?
We do not charge for setup unless you need some extra help! You can DIY or pay us to set it up for you. There are two levels of set up, Quickstart and Quickstart Plus.

What if my company doesn’t fit the “stock” content?
Great. You should just edit it then :-) You can easily edit all of your content (which we’d suggest you do, so you stand out from the crowd), or even save time rewriting your website’s content with Carrot’s AI Rewrite Tool. You’ll be able to personalize the look and feel of your website by updating the logo, colors, images, and theme. Learn how to differentiate with design

Can I add on more sites later if I want to?
Yes, you can get 1, 2, or 3 websites today (we have motivated seller lead gen sites, buyer lead gen sites, and the main business credibility building site)… and you can at any time take away or add websites any time you want. Easy peasy. So if you just want to try us out with one website right now… you can always add other ones down the road.

I need a buyer, seller, and rent-to-own websites… can you do that?
Yes, we offer a few different site types, including websites built to attract and convert Motivated House Sellers, Cash Buyers, Rent-to-Own Tenants, Land Buyers, and more. We also offer a Company Credibility website, to help you build trust with your partners and clients. All sites come with unlimited squeeze pages, lead forms, blog capability, etc. Plus, you can access all of your websites from one login, which makes it easy for you to manage your own sites.

What if I find out it’s just not for me, can I cancel easily?
Absolutely. If you find Carrot just isn’t right for you… you can cancel easily right inside your account. We also offer a risk free 30 day money back guarantee.

Can I hook up Google Analytics or other tracking to my site?
Yes. It’s quick and easy to connect Google Analytics and/or Google Tag Manager to your site. Your Carrot site can also be connected to a plethora of third-party applications and software systems.

Do I get email with my website? How does that work?
If you want to have emails for the domain name that you’re setting up Carrot sites for, you can actually manage the emails on your end either through Google Apps or through the company you purchased your domains from. When you set up your sites with us you’ll simply do a quick “A” Record change (we’ll show you how) so you’ll still keep full control over the email management of your site.

Can I hook up my own autoresponder to your websites?
Absolutely. By default you’ll have a sophisticated “drag and drop” lead management tool right in your website system, or you can use Carrot’s direct integration with InvestorFuse’s CRM. But, we’ve also integrated with other CRM tools like Aweber and Mailchimp so you can still use our Forms Builder but with your Aweber or Mailchimp accounts. You have full control over your own forms.

I’m not very technical, can I edit the site?
If you are technical enough to be able to log into Facebook… or use Microsoft word… you’ll be able to update and use your Carrot website system. If you want to dig in and really make Carrot zing you will need a slight amount of tech savvy… but you’ll never have to touch a bit of code… just our easy to use and familiar user interface. But, if you’re 100% non-technical and want no part of even logging into your site… you can hire one of our trusted Marketplace vendors to help you with updates or you can utilize one of our premium setup options. Don’t let technology be a barrier to you and your success.

Will I get support after I sign up?
We’re a small shop but we like to get back to our members quickly. Carrot customers can reach us easily 5 days a week, M-F. Our goal is to have you as a long-term customer and the only way to do that is to over-deliver and provide great service and a great product.

Does the monthly fee include hosting?
Yes, the monthly fee for the plan you choose includes hosting on our performance-optimized secure servers, plus system upgrades as we develop new technology. You won’t need to pay for separate hosting or worry about updating plugins.

Is the website optimized for mobile?
Yes, Carrot websites are already fully responsive and mobile-friendly — which Google loves. Learn more

Do you have a private money website?
Great question. Short answer… NO. If you currently have a website dedicated to just recruiting private money you’re likely opening yourself up for trouble with the SEC. Our SEC attorneys have advised us to change strategies, and unless you have specifically registered your program as a security with the SEC, you likely won’t want a private money dedicated site. But, good news. We’ve found that what is most effective today is using a website that builds credibility for your overall business, shows people what you’re all about, and has a simple “investors” page works even better than most “private money dedicated” sites. So, our main company websites are built with this in mind and comes with the Investor Questionnaire form, secure password protected investor pages so you can store sensitive docs and info behind a secure wall, and more.

So, you still have questions eh? Awesome. Bring ’em on! :-)

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